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Return to Sheet Music
for online sheet music orders over $99.00
(U.S. Orders only)
Order Processing
If an item is out of stock
1. With your approval, we will hold your order until the out-of-stock item arrives. The lead time for most out-of-stock items is 10 business days.
2. You may cancel the back-ordered item(s) and receive a refund.
3. We can suggest alternate editions or titles for an out-of-stock item. This may incur an adjustment to your invoice.
4. We can split your order into two shipments. This may incur an extra shipping charge, about which we will advise you in advance.
International Orders
International orders may be placed by sending an e-mail to: sheetmusic@metzlerviolins.com.
Please write "International Order" as the Subject of your message. You may also call us at 1-818-246-0278 or fax at 1-818-246-8697. We will give you an estimate of shipping charges before processing your order. For an accurate quote, please provide your complete shipping address, including postal/zip code.
International shipments are sent via the US Postal Service. Typically, the transit time for USPS Express Mail International is 3-5 Business Days, USPS Priority Mail International is 6-10 Business Days. The US Postal Service does not provide delivery times for First-Class International.
APO / FPO addresses have different delivery schedules.
(Scroll to the bottom of the page to see the APO/FPO schedule).
Please send credit card information to us only by phone or by fax.
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APO / FPO DELIVERY TIMES
EUROPE / ATLANTIC
(APO / FPO AE ZIP™ Codes beginning with 090–092 and 094–099)
Express Mail Military Service .......3-4 Days
First-Class Mail / Priority Mail™ ...7–9 Days
IRAQ / AFGHANISTAN / MIDDLE EAST
(APO / FPO AE ZIP™ Codes beginning with 093)
Express Mail Military Service .......Not Available
First-Class Mail / Priority Mail™ ...7–13 Days
JAPAN / KOREA / PACIFIC ISLANDS / FAR EAST
(APO / FPO AP ZIP™ Codes beginning with 962–966)
Express Mail Military Service .......3-4 Days
First-Class Mail / Priority Mail™ ...7–9 Days
CENTRAL AMERICA / SOUTH AMERICA / CARIBBEAN
(APO / FPO AA ZIP™ Codes beginning with 340)
Express Mail Military Service .......Not Available
First-Class Mail / Priority Mail™ ...7–9 Days
(*) Package Services class of mail applies to mail sent at the
Surface or Parcel Post® rate. This class receives surface
transportation by ship to certain locations.
There is no delivery confirmation for Zip Codes 093xx and 964xx.
There is no Express Mail delivery for Zip Codes 093xx and 340xx.

